Referral Program Terms

1. How referring works

Every member has a personal referral link and a short referral code, in Settings → Referrals. Someone who opens your link is remembered on that browser for 30 days; someone can also type your code when they create their account. A referral counts once the new member has verified their email address. These terms add to our Terms of Service.

2. Rewards for members

• The new member gets a 60-day free trial when they first subscribe on our website, instead of the usual trial. A card is still needed to start it. A member who already had a free trial doesn't get another, on this account or another one: we keep a record of the email addresses and payment cards that have had a free trial (section 6).
• You get one free month of your current paid plan, or of the Robusto plan if you are on Petit Corona, 14 days after the new member's first payment and no sooner than 30 days after they signed up, if that payment hasn't been refunded or disputed by then. If you pay for a plan, your billing is paused for that month. You can earn at most 12 free months in any 12 months.
• Referral badges at 1, 5, 10 and 25 referrals, and a place on the referrals leaderboard if you share your stats.

3. Rewards for lounges

• A lounge or HERF group claimed through another lounge's link gets 50% off its first month once the claim is approved, at its first checkout (for an annual plan, a month is a twelfth of the year's price).
• The referring lounge gets one month of its own subscription, with its extra seats, as a credit on its next invoice, 30 days after the new lounge pays its first invoice, if that payment hasn't been refunded or disputed by then. A lounge can earn at most 6 such credits in any 12 months.

4. App Store purchases

Billing rewards (the free month and the 60-day trial) apply only to plans billed on our website. Subscriptions bought through the App Store or Google Play aren't eligible, because we can't change what the store charges: you get no free month while a store bills you, and a new member who subscribes through a store earns you none. Members who pay through a store can still share their link and earn badges.

5. Fair use

• You can't refer yourself: not with another account, another of your email addresses, or your own payment card. Staff can't refer a lounge to their own lounge.
• If you and the new member signed in to The Cigar Library from the same IP address with the same device and browser within 30 days before or after they signed up, the referral is held for review. One of our administrators then approves it, and your free month follows when it's due, or voids it. Settings → Referrals shows a held referral as under review.
• We may refuse, void or take back any referral or reward we believe is abusive, fraudulent or breaks these terms, and we may close the accounts involved. A free month not yet used can be taken back; a credit already applied stays.
• Rewards have no cash value and can't be transferred or exchanged.
• We may change or end the program at any time. Rewards already earned are honoured.

6. Privacy

We record who referred whom and the rewards given, as our Privacy Policy explains. You see the first name and last initial of the members who joined through you. To review referrals, we compare the IP addresses and device details (the browser and operating system a device reports) in our security log from when you and the new member signed in. So that a free trial, and each promotion, is given once per person, we keep a coded record of the email addresses and payment cards that have had one for 2 years after first use, even after an account is deleted.